VegasPlus Casino Data Protection
At Vegas Plus, we take your privacy seriously. This Privacy Policy explains how we collect, use, store, and protect your personal information when you access or use our services at vegasplus.vip. We are committed to handling your data with full transparency and in accordance with applicable data protection laws. By continuing to use our platform, you acknowledge that you have read and understood the terms described in this document.
Who We Are
VegasPlus Casino is operated by Eirian N.V., a company licensed and regulated by the Curaçao Gaming Authority under license number OGL/2024/116/0136. When we refer to "we", "us", or "our" throughout this policy, we mean Eirian N.V. as the data controller responsible for your personal information. If you have any questions about how we handle your data, you can reach us at support@vegasplus.vip.
Information We Collect
At VegasPlus, we may collect the following categories of personal information when you register, deposit, play, or otherwise interact with our platform:
Personal Identification Data
- Full name, date of birth, and nationality
- Government-issued photographic identification
- Proof of residential address (utility bills, bank statements)
- Email address and telephone number
Financial Data
- Payment method details, including debit/credit card information and cryptocurrency wallet addresses
- Transaction history, deposit records, and withdrawal requests
- Bank statements where required for verification purposes
Technical and Usage Data
- IP address, browser type, and device identifiers
- Pages visited on our Vegas Plus platform and session duration
- Log-in timestamps and geographic location data
- Preferences saved through our VegasPlus casino login system
How We Use Your Information
We at VegasPlus use the data we collect for the following lawful purposes:
- To verify your identity and age before allowing access to our services — this is a legal obligation under our gaming licence
- To process deposits and withdrawals securely across all supported payment methods
- To manage your account, including your VIP Club membership and eligibility for bonuses such as the VegasPlus casino bonus or our welcome package
- To comply with anti-money laundering (AML) and know-your-customer (KYC) regulations
- To detect, prevent, and investigate fraud, abuse, or any breach of our Terms and Conditions
- To send you communications about your account, transactions, and where you have opted in, promotional offers
- To improve our platform, personalise your experience, and optimise our Vegas Plus casino online services
- To fulfil our responsible gambling obligations and offer support tools where appropriate
Legal Basis for Processing
Our VegasPlus platform processes your personal data under the following legal grounds:
- Contractual necessity — we need your data to provide the services you have signed up for
- Legal obligation — we are required by law to conduct identity verification and retain certain records
- Legitimate interests — we process data to prevent fraud, improve security, and manage our casino operations
- Consent — where you have given explicit consent, for example to receive marketing communications
Identity Verification
Before we process any withdrawal, we are required to verify your identity. At Vegas Plus, this means you must provide the following documents within 72 hours of our request:
- A valid photographic ID (passport, national identity card, or driver's licence)
- Front and back of your funding card, with the middle 8 digits and CVV masked
- Proof of address issued within the last three months
We at VegasPlus retain these documents securely in compliance with applicable regulatory requirements. Failure to provide the requested documentation within the stated timeframe may result in delays or cancellation of your withdrawal request.
Cookies and Tracking Technologies
Our Vegas Plus casino online uses cookies and similar technologies to ensure proper functionality, analyse usage, and improve your experience. These include:
- Essential cookies — required for the site to operate, including your VegasPlus login session
- Analytics cookies — help us understand how visitors interact with our platform
- Preference cookies — remember your language selection and other settings
- Marketing cookies — used only with your consent to deliver relevant promotional content
You may manage cookie preferences through your browser settings. Please note that disabling essential cookies may affect the functionality of our services, including accessing the vegasplus casino login page.
Data Sharing and Third Parties
We do not sell your personal data. However, at VegasPlus, we may share certain information with trusted third parties for legitimate operational purposes:
- Payment processors — including providers of Interac, Visa, Mastercard, and cryptocurrency services, to handle your financial transactions
- Game providers — such as NetEnt, Lucky Streak, Triple Cherry, and Fire Kirin, to deliver gameplay functionality
- Regulatory authorities — the Curaçao Gaming Authority and other competent bodies where disclosure is required by law
- Fraud prevention services — third-party tools we use to protect the integrity of our platform
- IT and infrastructure providers — companies that support the technical operation of our VegasPlus casino online services
All third parties we engage are bound by confidentiality obligations and are only permitted to use your data for the specific purposes we have authorised.
Data Retention
We retain your personal data for as long as your account remains active and for a period thereafter as required by law or our legitimate business interests. Please be aware that inactive accounts — those with no login or wagering activity — will be closed after 180 days, and any remaining balance will be forfeited in accordance with our terms. Even after account closure, we may retain certain records to comply with legal obligations including AML and tax reporting requirements.
Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data. We at Vegas Plus will respond to all valid requests in a timely manner:
- Right of access — you may request a copy of the personal data we hold about you
- Right to rectification — you may ask us to correct inaccurate or incomplete information
- Right to erasure — in certain circumstances, you may request that we delete your data
- Right to restrict processing — you may ask us to limit how we use your data
- Right to data portability — you may request your data in a structured, machine-readable format
- Right to object — you may object to processing based on legitimate interests or for direct marketing
- Right to withdraw consent — where processing is based on consent, you may withdraw it at any time
To exercise any of these rights, please contact our support team at support@vegasplus.vip. We may need to verify your identity before processing your request.
Data Security
Our VegasPlus platform employs industry-standard security measures to protect your personal data from unauthorised access, loss, or disclosure. These measures include SSL encryption across all pages, secure storage systems, and strict internal access controls. Despite our best efforts, no online system can be guaranteed to be completely secure. We encourage you to use a strong, unique password for your VegasPlus casino login and to notify us immediately if you suspect any unauthorised activity on your account.
Restricted Territories
We do not offer our services in a number of restricted jurisdictions. If you attempt to access Vegas Plus from a restricted country, your registration or access may be refused. It is your responsibility to ensure that online gambling is legal in your jurisdiction before using our services. We do not collect data from individuals in restricted regions for marketing purposes.
Marketing Communications
Where you have opted in, we may contact you about promotions, the VegasPlus casino bonus, new games, and special VIP offers. You may unsubscribe from marketing communications at any time by using the unsubscribe link in our emails or by contacting us directly. Opting out of marketing will not affect essential transactional communications related to your account.
Changes to This Policy
We reserve the right to update this Privacy Policy at any time. When we make significant changes, we will notify you via email or through a prominent notice on our site. We encourage you to review this page periodically to stay informed about how we protect your information. Your continued use of the VegasPlus casino online platform following any changes constitutes your acceptance of the revised policy.
Contact Us
If you have any questions, concerns, or requests relating to this Privacy Policy or the way we handle your personal data, please do not hesitate to get in touch with our team at support@vegasplus.vip. Our live chat support is available 24/7 and our team will be happy to assist you.
Content updated: July 24, 2026